22:00 · night shift

We build the night shift of hospitality.

Aircierge AI LLC is the company behind Santara AI, the AI-native operations management software (OMS) for short-term rentals, and Santi, the AI that works while you sleep.

How we work: one night, five stations.

Short-term rentals never close, so we built software that works the hours you shouldn't. Each step runs in order, overnight, and the last one is always yours.

  1. 22:00

    Listen everywhere

    Santara AI connects 54 sales channels, Airbnb, Booking.com, Agoda, Traveloka, Expedia and the rest, into one calendar and one inbox. No separate channel manager.

  2. 01:00

    Read every message

    Santi reads each guest thread, in the guest's language, and drafts a reply grounded in your house details. Drafts wait. Nothing is sent.

  3. 03:00

    Line up the day

    Cleans are matched to checkouts, prices are checked against your rules, and upsells worth offering are flagged against real gaps in the calendar.

  4. 06:00

    One quiet page

    The Daily Brief lands at the hour you choose: arrivals, departures, cleans, open problems. One page for the whole portfolio, instead of ten dashboards.

  5. You

    Approve, then it happens

    Every guest-facing message waits for a person to press send. The AI drafts; a human decides. That rule doesn't bend.

What we make

Two products, one account. Santara AI runs the property. Santi is the AI inside it, and on your phone.

AI-native OMS

Santara AI

Property management, channel management, guest messaging, pricing and a direct booking site, in one place. Built for short-term rental hosts, co-hosts and property managers.

  • 54sales channels connected, replacing both the PMS and the channel manager
  • 0%commission on channel bookings and upsells
  • 3%only on direct bookings made through your own booking site
  • 3 mofree to start, on every new account
Santi, a small white orb, waving The AI inside
Santara AI

Santi

Santi drafts every guest reply, translates, spots what needs you, and writes the Daily Brief. On your phone, talk or type to Santi; changes happen only after you say Yes, then Confirm.

  • 1account: sign in with your Santara AI login, nothing new to set up
  • 0messages sent to a guest without a person pressing send
  • 3languages it works in today: English, Bahasa Indonesia, Tiếng Việt

House rules

What we hold ourselves to, in every product we ship.

  1. The AI drafts. You decide.

    Anything that reaches a guest, a price or a booking goes through a person first.

  2. One page, not ten.

    The best software for a host is the one they barely have to open. We make the morning shorter.

  3. Say exactly what it does.

    No inflated numbers, no fake reviews. If a channel isn't supported, we say so.

What is Aircierge AI LLC?

Aircierge AI LLC is the software company that builds and operates Santara AI and Santi. Santara AI is the product; Aircierge AI LLC is the company you contract with when you use it.

Company
Aircierge AI LLC, a Wyoming limited liability company
Principal office
1021 E Lincolnway 10163, Cheyenne, WY 82001, USA
Operated in Vietnam by
Công ty TNHH AirCierge AI (Enterprise No. 0402350276), Số K128/1, Đường Nguyễn Duy Hiệu, Phường An Hải, Đà Nẵng, Vietnam
Products
Santara AI, AI-native operations management software (OMS) for short-term rentals, and Santi, its AI assistant
Built for
Short-term rental hosts, co-hosts and property managers
Contact
nada@aircierge.ai · wcs@aircierge.ai

Questions people ask

Is AirCierge the same as Santara AI?

No. Aircierge AI LLC is the company; Santara AI is its product. When you sign up for Santara AI at santara.ai, Aircierge AI LLC is the company you contract with.

What does Santara AI do?

Santara AI is AI-native operations management software (OMS) for short-term rentals. It runs the day, not just the records (see PMS vs OMS), and replaces both the PMS and the channel manager: 54 sales channels including Airbnb, Booking.com, Agoda, Traveloka and Expedia; one inbox with AI-drafted replies a person approves; a 6am Daily Brief; smart pricing; and a direct booking site.

What is Santi?

Santi is the AI inside Santara AI. It drafts every guest reply, translates, flags what needs you and writes the Daily Brief. It also has its own invite-only phone app. Nothing reaches a guest until a person presses send. Meet Santi.

How much does Santara AI cost?

The first 3 months are free. Santara AI takes 0% commission on channel bookings and upsells, and 3% only on direct bookings made through your own booking site. Plans are on the pricing page.

Where is the product manual?

At docs.santara.ai, in English, Bahasa Indonesia and Tiếng Việt.